If Computers Were Like Cars 4

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HelpLine: "General Motors HelpLine, how can I help you?"

Customer: "I got in my car and closed the door and nothing happened!"

HelpLine: "Did you put the key in the ignition slot and turn it?"

Customer: "What's an ignition?"

HelpLine: "It's a starter motor that draws current from your battery and turns over the engine."

Customer: "Ignition? Motor? Battery? Engine? How come I have to know all these technical terms just to use my car?"